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OUR CLIENTS

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IT Professional Services [541519]

Requirement: Cybersecurity Operations Support 

Client: Office of the Chief Information Office

Location: Reston, VA; Denver, CO; Washington, DC

Contract Role: Prime

Ratings: FedSync earned Very Good ratings on our final CPARS

Contract Size: $4 Million

The objective of this requirement is for DOI to obtain Cybersecurity professionals to perform Cybersecurity Operations Services to support the Cybersecurity Branch in protecting DOI’s information systems and data.

 

FedSync Support: 

  • Develop and implement technical solutions, utilizing existing security hardware and software.

  • Research and evaluate technologies to enhance security controls.

  • Recommend enhancements to network security hardware, software, processes, and procedures.

  • Implement procedures and processes to provide management reporting of the effectiveness of network security controls.

  • Provide technical expertise in security incident response

  • Monitor alerts from DOI security systems to identify security incidents on DOI network and systems.

  • Performing network and system forensics.

  • Provide Security Continuous Monitoring for DOI IT systems.

  • Expertise in supporting Federal and Security audits and assessments.

Requirement: Network Performance Management

Client: Department of the Interior, Office of the Chief Information Officer

Location: Reston, VA

Contract Role: Prime

Ratings: FedSync earned Very Good ratings on our final CPARS

Contract Size: $3 Million

The scope of this effort focuses on the Discovery, and Analysis of the As-Is network behavior at key DOI locations to gain a better understanding of the Wide Area Network characteristics. The support follows fault, configuration, accounting, performance, security (FCAPS) framework as defined by the International Organization for Standardization (ISO) Telecommunications Management Network model for all specific tasks.

 

FedSync Support: 

  • Provide Expert Network Engineers and Project Management Support

  • Locate problems such as re-transmissions or protocol negotiations

  • Locate and identify traffic bottlenecks resulting in dropped packets

  • Identify and remediate miss-addressing or other traffic disruption configurations

  • Identify and document changes to the network on a granular, per circuit basis

  • Conduct what-if studies to determine whether the existing infrastructure can support new growth or
    the roll-out of new service plans

  • Accurately forecast when capacity may be saturated

  • Assess the impact of traffic on individual links or hardware components in the network

  • Build a business case for capital expenditures

  • Balance the deployment of services across the infrastructure

  • Make data-driven decisions based on actual flow metrics

Financial Services [541219]

Requirement: Financial Analyst Support Services

Client: General Services Administration, Office of the Chief Financial Officer

Location: Auburn, Washington

Contract Role: Prime

Ratings: FedSync earned Exceptional ratings on our final CPARS

Contract Size: $3.8 Million

FedSync Support: 

FedSync provided Financial Analysts support services to the Office of the Chief Financial Officer (CFO) for GSA’s Zone 3 covering the Rocky Mountain (8), Pacific Rim (9), and Northwest Arctic (10) Regions. Our team of 4 Financial Analysts assisted the CFO in program analysis, research, data entry, reporting, budgeting, forecasting, fund tracking, financial analysis and reconciliation. Areas of expertise included accounting, financial management, and budgeting for Reimbursable Work Authorizations (RWA). FedSync staff executed tasks including entering, researching, and forecasting financial data; using multiple GSA and external financial systems; and providing updates and analytical reports on RWA reconciliation activity.

Faced with an initial RWA backlog that GSA estimated would take over 2 years to clear, FedSync staff successfully eliminated 98% of the backlog within less than 12 months. The remaining backlog was cleared of all contractor responsibility and passed to government personnel for final reconciliation. Thanks to the expertise and diligence of our staff, the CFO assigned additional tasks to our personnel. FedSync staff helped the government recover more than $5 million in funds.

Requirement: Financial and Administrative Services 

Client: Department of the Interior, Office of the Chief Information Officer

Location: Reston, VA

Contract Role: Prime

Ratings: FedSync earned Very Good ratings on our Past Performance Questionnaires and CPARS.

Contract Size: $3 Million

DOI/OCIO requires expert Financial, Budget and Administrative services to assist OCIO in comprehensive financial analysis, reconciliation of WCF/reimbursable obligations, keying data in financial systems (FBMS), customer management and funds collection, budget execution, administrative/reception services, and more.

 

FedSync Support: 

  • FedSync provides expert level resources with financial and budget federal experience to ensure timely and complete reconciliation and analysis, leading to timely access to reporting information, recovery of funds, and providing single point of accountability.

  • Budget execution tracking of more than $50 Million

  • Continuous reconciliation of numerous obligations, spanning multiple Bureaus under DOI, with 100% accuracy from FBMS, IPACs and internally managed cuff records

  • Managed over 100 RSA and Inter Agency Agreements, reconciled to budget and forecasted financial needs

  • Drafted, Created and Maintain PRs in hard copy and financial systems

  • Inventory receipt and tracking of high value technology assets

  • Assisted DOI transition their Enterprise Infrastructure Services Contract from Networx to EIS, maintaining full reconciliation of millions of transaction between two accounting systems

Financial Management:

FedSync provides comprehensive financial expertise to support ESN operations. Our Financial Specialist provides the primary interface between the ESN team and Office of Business Services plus the Finance Team in the Denver Office. Support includes:

  • Financial analysis, reconciliations and error corrections for all aspects of ESN

  • Obligations and accruals creation and verification

  • Financial and Business Management System (FBMS) reporting for all ESN transactions 

  • Coordinate with customers on analyses of charges to effect collection of funds

 

FedSync provides expert technical services in designing standard and ad hoc FBMS reporting to enable analysis and correction of all ESN financial data.  Our Financial Specialist also coordinates with all customers to ensure timely creation of documents and processing via FBMS to make funds available.  This includes supplemental funds requests. FedSync's Financial Specialists support large, complex organizations handling high volumes of transactions involving multi-million dollar budgets.

 

Budget Execution:

FedSync provides recommendations on projections, budgets, financial planning, ongoing monitoring of expenses, advising on ESN of approvals for equipment and services for base ESN as well as making sure all ESN projects take into account any needed expenditures.  Our Budget Execution Specialist reviews all ESN activities, making sure that all fiscal impacts are accounted for. This is done via attendance at ESN project meetings, review of the weekly ESN project deck, and approval of any adds to the network.

Requirement: Financial Management & Accounting Services

Client: Transportation Security Administration, Office of the Chief Financial Officer 

Location: Arlington, VA

Role: Subcontractor

Ratings: FedSync earned Exceptional ratings on our Past Performance Questionnaire from the Prime.

Contract Size: $1.2 Million

Accomplishment: over 6-year tenure at TSA as a subcontractor, FedSync assisted TSA in removing all NFRs and ‘material weakness’ findings; incorporated internal control measures which reduced errors and created documenting procedures; managed an UDO/ULO population of $7.4 billion, over 4,000 POs and 2 million accounting strings. Our team developed a custom MS Access database and on a monthly basis we reconciled the full open obligations to the Core Accounting System, and using this database we were able to analyze and search for ‘needle’ in the haystack using custom queries and identifying patterns. Our staff regularly identified upwards of $300,000 as duplicate obligations per fiscal year - for which funding was recovered and repurposed — most of which was for training, utilities, and misc. purchases. Our team received recognition from DHS CFO for outstanding results in financial stewardship.

FedSync Support: 

FedSync support consisted of Senior Consultants who utilized FAR, GAGAS, FASAB, and other federal regulations to execute their daily duties. They validated all open obligations (UDO) for accuracy of balance, period of performance, contact information, funding, contract files. They identified and validated open obligations for duplicate or erroneous funding. Identified balances for de-obligation due to expired periods of performance. Obtained contractor communication for open obligations, validated if invoices are outstanding and/or de-obligation and closeout can be initiated - while do a complete handover to the contract closeout office. Established automated correspondence with COR and TM to obtain status updates within 90-days of funding expiration/ POP completion. Implemented a mock audit program, using strata sampling, create an independent internal audit using GAGAS to identify offices and obligations which may pose management risk — implement corrective action plans for those offices where risks were identified. Wire the direct points of contact for external auditors and served as liaison and subject matter experts. Provided training on semi-annually basis to all of TSA program offices on proper accounting and financial management processes to validate and maintain contractual obligations. 

Management Consulting [541611]

Requirement: Professional and Administrative Support Services 

Client: Federal Motor Carrier Safety Administration 

Location: Washington, DC

Role: Prime

Ratings: FedSync earned Very Good ratings on our CPARS

Contract Size: $18 Million

FedSync Support: 

FedSync provides DOT/FMCSA with high-quality Professional and Administrative Support Services offering 15 different labor categories (LCAT) under this BPA, including, Program Manager, Financial and Budget Analysts, Internal Auditor, Grants Specialists, Program Specialists, and Administrative Assistants. 

For Grants Support (OCFO), FedSync staff provides financial analysis to Grant Officer for closeout and amending grants and design. The staff is responsible for a backlog of 400 grants and assisting in the single grants systems transition to Grants Solution – Department-wide. FedSync support consists of creating complete, validated and documented closeout packages for the Grant Officer; reconciling invoicing and payments to determine accuracy for each grant; ensuring compliance with FMCSA/DOT/OMB regulations and practices; maintaining detailed and accurate cuff records; tracking records and researching through GrantsSolution; coordinating information from the grantee, and meeting critical deadlines. 

FedSync provides Budget Analysts and Financial Analysts that conduct analysis of standard federal government general ledger accounts and/or Treasury Symbols to identify areas of vulnerability and opportunities for improvement; oversight of integrity and quality of financial data contained in the FMCSA accounting system, including analysis of the Trail Balance, commitments, obligations and expenses, Accounts Receivable and Accounts Payable modules; review business processes,  identify improvement opportunities, and/or participate in process improvement or reengineering; perform trend and variance analysis on budget, cost, or other financial information; support budget formulation and fund execution oversight activities; provide Budget planning and execution support to multiple program offices; support CIP and RMT efforts; provide editorial and analytical support for documents submitted throughout the year (end-of-year, budget cycle, etc.); assist with the coordination and delivery of budget documents to their respective recipients for OST, OMB, and Congress; and, assist OCFO staff with reporting, departmental requests for updated information on the FMCSA OCFO activities, projects, and required other reporting and/or analysis. 

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Requirement: Quality Management Systems Support 

Client: Federal Aviation Administration

Location: Washington, DC; Oklahoma City, OK

Role: Prime

Ratings: Very Good Ratings in CPARS

Contract Size: $2.8 Million

FedSync Support:

  • Financial and Statistical Analysis of Aviation data

  • Gather and analyze data exchange products

  • Data integration across multiple systems

  • Requirements gathering for custom database development and conversion

  • Data conversion from legacy systems, testing database, validation and verification

  • SharePoint design/development/maintain

  • Helping the division to create 508 compliant web pages and documents

  • Assisting with requirements gathering activities and helping to write functional requirements documents for applications

  • Extending an application that supports audit scheduling activities to support multi-year operations and an ability to export data to MS Excel

  • Assist regional FAA offices with national programs

  • Providing design and analysis of aviation economic, financial, and statistical data

  • Extract, transform and load information to support data analysis in preparation for audits, and formal reviews

Administrative Support [561110]

Requirement: Dual Administrative Support Services

Client: National Aeronautical and Space Administration

Location: Texas, Mississippi, Florida, New Mexico, Alabama

Role: Prime

Ratings: Our team earned Exceptional ratings on our CPARS

Contract Size: $72 Million

FedSync Support: 

The contract supports a set of complex program requirements, including the following: a) PWS Scope: General Office, Data Management, Time & Labor Collection, Property, Move, Training, Information Services Coordination and Conference Center Support; b) Continuity of Operations clause, c) FFP contract with cross utilization of staff to ensure continued coverage; d) contractor defined Training Plan - responsible for continuing education and skills training with inhouse build training modules; e) contractor defined Safety Plan that covers OSHA and insurance requirements for personnel safety, f) staffing multiple NASA centers in over 5 states, g) over 10 professional and administrative labor categories, h) floater/on-call staff with surge support requirements, i) AQL performance measures for staffing, quality control and management with agency QASP, j) multiple Task Orders with change management processes for each site and location; k) contractor led upkeep of desktop guides, SOPs and knowledge management, and more.

  • FedSync, as 8(a) member to the JV, staffs over 130 personnel on this contract supporting NASA Johnson Space Center, Stennis Space Center and White Sands Test Facility with Administrative and Secretarial professional support services.

  • We captured 100% incumbent staff including the program management team and manage over 230 FTE with an annual burn rate over $12 Million.

  • We transitioned, onboarded and managed the contract through COVID with virtual meetings, benefits sessions, interviews, screenings, effective program management, training plans, and quality control.

  • FedSync systems and processes were critical to the success of this seamless transition to NASA and incumbent staff.

  • Our PM, Supervisor and Training Specialist operate 3 distinct centers with 15+ Task Monitors, 2 CORs, 2+ Alternate CORs, 3 CSs, and 2 COs.

  • We provide a Quality Assurance Plan, a distinct Training Plan, a continuous recruitment and retention plan, and additional complexities for Alternate Work Schedules, and part-time, full-time and temporary staff; including SCA contract compliance, travel, Over Time and Holiday work, and ODCs.

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Requirement: Administrative Support Services

Client: Department of Labor, OSHA

Location: Washington, DC

Role: Subcontractor

Ratings: Exceptional Ratings in our most recent customer survey

Contract Size: $6 Million

FedSync Support: 

Provide administrative services and support for OSHA Directorates and Program Offices. Services include administrative, secretarial and clerical skills to include but not limited to organizational skills, customer service, calendar management, travel arrangements, reporting, project planning, supply management, computer operations of various applications, debt collection and publication order processing. The program provides support to all OSHA directorates, over 20 Executive Assistants to support the agency's mission.

Details:

  • Provide key personnel to DOL - Executive Assistants, Administrative Assistants, Debt Collector, and Order Clerk, Program Manager

  • Remain 100% compliant with DOL SCA regulation, reporting and H&W discharging

  • Transition-in 100% of the incumbent staff within 10-days of award and start PoP on the planned day without any issues

  • Ensure continuous support, cross-leverage staff to reduce any gaps due to vacation and backfill, manages the training program

  • Backfill vacancies within the authorized time period

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